Question

Where is my refund.

You told me the refund guy would call me that same day. He did not, In fact it has been 3 days and I have not heard from you. It is useless trying to call you because no one answers the phone. I get a recording to leave my name and number but none calls back. What happened to 100% Satisfaction that is on your web page. Are you going out of business? Please call me back. I do not want to get my attorney involved unless I have to.

Charles Samples

806 373-4302

Answer 1

Hello Charles, 

We apologize for the inconvenince caused. 

We were closed on saturday and sunday. We are in receipt of your approved request, your account will be refunded. Here's some information about refund confirmation transaction ID:

Refund confirmed (Transaction ID: 4A1289660T046952H, Refund Amount: $54.78)

Please allow 1-2 business days for the credit/refund to post to your account. After that time, please refer all inquiries to your card-issuing institution, as the time required to complete the refund may be affected by your institution's policies and practices.

If you have any further questions, please do not hesitate to contact us. Thank you for your patience and understanding, we appreciate your business and continue to strive to satisfy our customer's needs.

Sincerely,
Customer Care Team