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On Sept 13, 2017, HP once again attempted to block printer owners from using third-party cartridges from functioning correctly, causing a number of ‘Cartridge Problem’ errors.

HP pushed an update to many users printers via the internet / firmware update, causing them to show errors. Some of the printer models that are being affected include the HP Officejet Pro 6200 Series, the HP Officejet 6800 series and the HP Officejet Pro 8600 series, to name a few. Cartridge models affected include the HP 950 / 950XL / 950 / 951XL, HP 934 / 934XL / 935 / 935XL and HP 970 / 971 / 970XL / 971XL.

HP did the same thing in 2016. then apologized to its consumers but confirmed that it “will block non-HP cartridges again in the future”. And now it has done so again.

Many consumers are being faced with the following message on their printers:

‘One or more cartridges appear to be damaged. Remove them and replace with new cartridges.’  

There is a solution though!

Consumers who are encountering difficulties with their remanufactured cartridges can resolve the issue by downloading the new firmware from HP’s support page.

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